Qrs Diagnostic USB Devices Driver Download For Windows 10

Note of using with Windows® 10 Windows standard driver will be loaded if you inserted the USB device in the USB port of the PC with Windows® 10 which does not install Active USB-COM Port Driver. The USB device does not support the operation with the Windows standard driver.

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This article will guide you how to install ELM327 USB cable/scanner on your Windows computer. It will then work with any OBD2 software and your car.

(If ELM327 USB isn't setup properly as per instructions below — then OBD software will not even detect the cable — let alone connect to the vehicle.)

Related Resources:

Guide for Installing ELM327 Bluetooth on Windows
Guide for Installing ELM327 WIFI on Windows
STEP 1: Download and Install Latest Tested ELM-327 Driver Files

(Cable should NOT be connected to your laptop yet. Only connect it when instructions say so.)

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Windows XP, Vista, 7:

Bought ELM327 from Total Car Diagnostics?

  • Install DRIVER PACK 3.

Didn't buy ELM327 from Total Car Diagnostics?

Install all 4 driver packs below. Reason why so many to install is various ELM327's use different hardware chips. So one pack below should work.

If you bought ELM327 cable from elsewhere (clones, eBay, other manufacturers) then install all Driver Packs below, because they cover widest range of chip makers..

  • DRIVER PACK 1
    Steps to install Driver Pack 1:
    • If you have 64-bit Windows, double-click on: CP210xVCPInstaller_x64
    • If you have 32-bit Windows, double-click on: CP210xVCPInstaller_x86

That's it!

Go to Step 2 below to test if everything is working ok..

Windows 8, 10:

Important: Any ZIP file below must be extracted specifically to Desktop. Then run the .exe file as Administrator. (Right-click > Run as Administrator)

Bought ELM327 from Total Car Diagnostics?

  • Install DRIVER PACK 3.

Didn't buy ELM327 from Total Car Diagnostics?

Install all 5 driver packs below. Reason why so many to install is various ELM327's use different hardware chips. So one pack below should work.

  • DRIVER PACK 1
    Steps to install Driver Pack 1:
    • If you have 64-bit Windows, double-click on: CP210xVCPInstaller_x64
    • If you have 32-bit Windows, double-click on: CP210xVCPInstaller_x86
  • DRIVER PACK 4
  • DRIVER PACK 5 Most Important!
    Steps to install Driver Pack 5:
    1. Please FIRST move the unextracted folder to your Desktop, else below #2 step won't show 'Install' option.
    2. Right-click on 'ser2pl' (icon has a little gear pic in it) and choose 'Install', as per below pic:
    3. Connect ELM327 cable to your laptop. Then..
      Go to: Control Panel » System » Device Manager » Ports (COM & LPT)
      You will likely see a yellow mark next to 'Prolific', like this:
      Right-click on it » Update Driver Software
    4. Click 'Browse my computer for driver software'.
    5. Select 'Let me pick from a list of device drivers on my computer'.
    6. UNcheck 'Show compatible hardware'.
    7. Select: Prolific driver version 3.3.2.102
    8. Install. That's it! The yellow triangle next to 'Prolific..' should be gone.

That's it!

Go to Step 2 below to test if everything is working ok..

Qrs diagnostic usb devices driver download for windows 10 xp
STEP 2: Test if ELM327 USB Cable is Installed Correctly
Qrs Diagnostic USB Devices Driver Download For Windows 10

(You can now CONNECT your ELM327 USB cable to any port on the laptop.)

Ok, we're almost ready to start scanning your vehicle.

First, let's ensure that everything is working fine!

Here's how..

Windows Vista/7/8/10: Control Panel » System » Device Manager

Windows XP: Control Panel » System » 'Hardware' tab » Device Manager

Step 2: Expand 'Other Devices' and 'Ports (COM & LPT)'

Notice any device with any one of the following names:

  1. FT232R USB UART
  2. Prolific USB-to-Serial..
  3. USB Serial Port
  4. USB2.0-Serial
  5. Silicon Labs CP210x USB to UART Bridge

Qrs Diagnostic USB Devices Driver Download For Windows 10

NONE of above devices should have a yellow mark () next to them.

If none of the above has a yellow mark, then congratulations! You're ready to begin scanning your car(s). Click here on how to connect to your car in the next 5 minutes..

If any one of above devices has a yellow mark, then:

  1. Right-click on that device » Uninstall
  2. Unplug cable
  3. Restart PC
  4. Download and unextract DRIVER PACK 6
  5. Double-click on 'InstallUSB' to install
  6. Connect cable to laptop. Yellow mark should now be gone. Success!
    If yellow mark is STILL not gone after doing 1-6 above, then do this:
    a) While cable is plugged in, right-click on device with the yellow mark.
    b) Click on: Update Driver Software
    c) Choose: Browser my computer for driver software
    d) Browse to and select folder where you unextracted Driver Pack 6. Make sure 'Include subfolders' is ticked ON.
    e) Click on: Next
    f) If you get RED warning, choose: Install this driver software anyway
    g) After it installs successfully, another yellow mark may appear under 'Other Device'. Eg:
    h) If g above is true, then do steps a-f for 'Unknown Device'. It may also show as 'COMx'.

Even DRIVER PACK 6 didn't help? Then likely it's a 'Code 10 error' next to 'Prolific USB-to-Serial' device. Click here to fix that.

Even 'Code 10 error' fix didn't help and yellow mark () is STILL not gone? Go to Troubleshooting below.

How To Scan / Diagnose Any Car with OBD2 Software..

Step 1: Install your OBD2 software (if you don't have it — checkout TOAD OBD software). Do NOT launch it yet.

Step 2: Connect ELM327 USB to your computer and car's OBD port (usually underneat dashboard/steering wheel).

Step 3: Place the key in the ignition and turn it forward to 'ON' position. (Position where all dashboard lights are on. This is one position before engine starts.)

Step 4: Start your OBD diagnostic software. Click 'Connect', and it should auto-connect to your vehicle. That's it!

TIP: If you want maximum data reported from the car — turn on the engine.

Yes, you can safely drive the vehicle while ELM327 is plugged in and application is monitoring car's data. Keep eyes on the road at all times.

Troubleshooting: Solutions for ELM327 Connection Issues..

Common Solutions:

If you're unable to connect successfully to your car, then that's because of 2 reasons:

  1. Your vehicle is notOBD2 compatible.
  2. Random issues that can be fixed with below solutions..

Here are solutions in recommended order:

  1. First check that ELM327 is physically working (not defunct). When you plug in the cable into a USB port, all the lights on ELM327 interface/device should flash. And then it'll return to 1 red light (power).
    Condition of a defunct ELM327 interface: All lights will not initially flash, and only red light will be on.
  2. Restart computer (while keeping cable connected to laptop). Try again.
  3. Plug USB into different physical port of your computer. Try again.
  4. If all above solutions fail, then we will help you (only if you are Total Car Diagnostics customer). Here's all you need to do..

    Connect ELM327 USB cable into laptop. (Don't need to plug the other end to car)

    Step 1: Go to Control Panel.

    Windows Vista/7/8/10: Control Panel » System » Device Manager
    Windows XP: Control Panel » System » 'Hardware' tab » Device Manager

    Step 2: Expand 'Ports (COM & LPT)' and 'Other Devices'.

    Step 3: Take picture of the screen (Press 'Print Screen' key on the keyboard then paste into any graphics program. Or take shot with camera/phone.)

    Step 4:Contact us and attach the picture.

Free Software To Test If ELM327 is Working with Windows and Vehicle..

Step 1: Install EasyOBD. Do not launch it until Step 4 below.

Step 2: Connect ELM327 USB/Bluetooth to laptop and car.

Step 3: Turn on car ignition. (One step before engine turns on)

Step 4: Launch EasyOBD. It will automatically connect.

Qrs Diagnostic Usb Devices Driver Download For Windows 10 Pro

If first 5 lines are GREEN — then ELM327/Windows is 100% installed correctly. In this case, can get TOAD pro software.

If any of the first 5 lines are RED — then OBD2 scanner won't work on your car. Rather take it to mechanic.

Resources:
  • ELM327 AT Commands: List of commands you can manually type into OBD software terminal.
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This topic describes the USB hardware verifier tool (USB3HWVerifierAnalyzer.exe) that is used for testing and debugging specific hardware events.

Most hardware issues manifest in ways that lead to poor end-user experience and it's often difficult to determine the exact failure. The USB hardware verifier aims at capturing hardware failures that occur in a device, port, hub, controller, or a combination of them.

The USB hardware verifier can perform these tasks:

  • Capture hardware events and display information in real time.
  • Generate a trace file with information about all events.
  • Parse an existing trace file for event information.

This topic contains the following sections:

Qrs Diagnostic Usb Devices Driver Download For Windows 10 Xp

Getting the USB hardware verifier analyzer tool

The USB hardware verifier tool is included with the MUTT software package that is available for download at Tools in the MUTT software package.

The tools package contains several tools that perform stress and transfer tests (including power transitions) and SuperSpeed tests. The package also has a Readme document (available as a separate download). The document gives you a brief overview of the types of MUTT hardware. It provides step-by-step guidance about various tests you should run, and suggests topologies for controller, hub, device, and BIOS/UEFI testing.

How to capture events by using a USB hardware verifier

To capture events by using the hardware verifier, perform these steps:

  1. Start a session by running this command at an elevated command prompt.

    The tool supports these options:

    OptionDescription

    -v <VendorID>

    Logs all hardware verifier events for the specified VendorID.

    -p <ProductID>

    Logs all hardware verifier events for the specified ProductID.

    -f <ETL file>

    Parses the specified ETL file. Real-time parsing is not supported. With this option, the tool parses the file offline.

    /v output

    Displays all events to the console.

  2. Run the test scenario for which you want to capture hardware events.

    During a session, USB hardware verifier captures information about hardware events as they occur. If you want to filter events for a particular hardware, specify the VendorId and ProductId of the hardware. The tool might not capture some information (such as VID/PID) about events that occur before the device gets fully enumerated. The missing information is available in the detailed report that is generated at the end of the session (discussed next).

    Here is an example output from the hardware verifier tool:

  3. Stop the session by pressing CTRL+C.

    At the end of the session, a file named AllEvents.etl is added in the current directory. This file contains trace information about all events that were captured during the session.

    In addition to AllEvents.etl, the command window shows a report. The report includes certain information that was missed in the real-time output. The following output shows an example test report for the preceding session. The report shows all events that the USB hardware verifier encountered.

    In the preceding example report, note the Key field value for each record. The report categorizes the information by those Key values, making it easier to read. The same Key values are used in events captured in AllEvents.etl.

  4. Convert AllEvents.etl to text format by running the following command:

    In the output file, search for the previously noted Key values. The values are associated with one of these fields: fid_UcxController, fid_HubDevice, and fid_UsbDevice.

  5. Open AllEvents.etl in Netmon and select Add <field_name> to display filter to filter events by controller, hub, and device.

USB hardware verifier flags

FlagIndicates that ..
DeviceHwVerifierClientInitiatedResetPipeThe client driver initiated a recovery action by resetting a particular pipe in response to I/O failures. Certain client drivers might perform error recovery in other scenarios.
DeviceHwVerifierClientInitiatedResetPortThe client driver initiated a recovery action by resetting the device in response to I/O failures. Certain client drivers might perform error recovery in other scenarios.
DeviceHwVerifierClientInitiatedCyclePortThe client driver initiated a recovery action by cycling the port. This flag causes the Plug and Play Manager to re-enumerate the device.
DeviceHwVerifierSetIsochDelayFailureA USB 3.0 device failed the SET_ISOCH_DELAY request. The device can fail the request because either the driver does not require the request information or a transient error occurred. However, the driver cannot differentiate between those reasons. This error is not captured in the report.
DeviceHwVerifierSetSelFailureA USB 3.0 device failed the SET_SEL request. The device uses the request information for Link Power Management (LPM). The device can fail the request because either the driver does not require the request information or a transient error occurred. However, the driver cannot differentiate between those reasons. This error is not captured in the report.
DeviceHwVerifierSerialNumberMismatchOnRenumerationThe device reported a different serial number during re-enumeration as opposed to the one it reported during initial enumeration. A re-enumeration can occur as a result of a reset port or system resume operation.
DeviceHwVerifierSuperSpeedDeviceWorkingAtLowerSpeedThe USB 3.0 device is operating a bus speed lower than SuperSpeed.
DeviceHwVerifierControlTransferFailureA control transfer failed to the device's default endpoint failed. The transfer can fail as a result of device or controller error. The hub logs indicate the USBD status code for the transfer failure. This flag excludes SET_SEL and SET_ISOCH_DELAY control transfers failures. Those types of requests are covered by DeviceHwVerifierSetIsochDelayFailure and DeviceHwVerifierSetSelFailure flags.
DeviceHwVerifierDescriptorValidationFailureA descriptor returned by the device does not conform to the USB specification. The hub log indicates the exact error.
DeviceHwVerifierInterfaceWakeCapabilityMismatchThe RemoteWake bit is incorrectly set in the device. USB 3.0 devices that support remote wake must also support function wake. There are two ways in which the device indicates its support for function wake. The first way is through the bmAttributes field of the configuration descriptor and the second way is in its response to the GET_STATUS request targeted to the interface. For a non-composite device, the RemoteWake bit value must match the value returned by the GET_STATUS request that is targeted to interface 0. For composite devices, the RemoteWake bit must be 1 for at least one of the functions. Otherwise, this flag indicates that the device reported contradictory values in here.
DeviceHwVerifierBusRenumerationThe device is re-enumerated on the bus. A re-enumeration can occur as a result of a reset port or system resume operation. Re-enumeration also occurs, when the device is disabled/enabled or stopped/started.
HubHwVerifierTooManyResetsA hub has gone through too many reset operations within a short period. Even though those resets were successful, the hub is not processing requests and repeated errors occur.
HubHwVerifierControlTransferFailureA control transfer targeted to the hub's default endpoint failed. The transfer can fail as a result of device or controller error. The hub logs indicate the USBD status code for the failure.
HubHwVerifierInterruptTransferFailureA data transfer targeted to the hub's interrupt endpoint failed. The transfer can fail as a result of device or controller error. The hub logs indicate the USBD status code for the failure. If the transfer failed because of the request was canceled, the failure is not captured.
HubHwVerifierNoSelectiveSuspendSupportThe RemoteWake bit is not set to 1 in the hub's configuration descriptor.
HubHwVerifierPortResetTimeoutWhile enumerating or re-enumerating a device, the port-reset operation is timing out. A port change notification is not received indicating that the port-reset is complete.
HubHwVerifierInvalidPortStatusThe port status of the target port is not valid as per the USB specification. Certain devices can cause the hub to report the invalid status.
HubHwVerifierPortLinkStateSSInactiveThe link between the target port and the downstream device is in an error state.
HubHwVerifierPortLinkStateComplianceThe link between the target port and the downstream device is in compliance mode. In some scenarios involving system sleep-resume, the compliance mode error is expected and in those cases the failure is not captured.
HubHwVerifierPortDeviceDisconnectedThe downstream device on the target port is no longer connected to the bus.
HubHwVerifierPortOverCurrentThe downstream port reported overcurrent state.
HubHwVerifierControllerOperationFailureA controller operation (such as enabling device, configuring endpoints) failed for the device that is attached to the target port. Failures from SET_ADDRESS and Reset endpoint requests are not captured.

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